What Information We Hold and Why
When you open an account with us, we collect the details you provide during registration — your name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also record transaction data each time you deposit or withdraw through those
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wallets, so we can verify transfers and resolve any payment queries quickly. Device and session data — your browser type, IP address, and how you navigate the lobby — helps us keep your account secure and spot unusual activity. We do not sell your personal data
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to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. We retain your account records for as long as your account is active and for a period after closure as required by
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applicable regulations. The exact retention period depends on the jurisdiction governing your account. If you have questions about what data we hold on you, our support team can walk you through a data access request.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.